Terms of Service

1. Agreement

These Terms govern the website AI chat service (“Service”) provided by 大池イノベーション株式会社 (address: 〒810-0022 福岡県福岡市中央区薬院４丁目１８ー２６ー４０５; contact: info@oike.io; “we”) at https://websitechat.ai. By using the Service, you agree to these Terms.

2. Definitions

• “Customer” means the business or individual who registers for or uses the Service
• “Visitor” means an end user who chats through the widget on the Customer’s website
• “Customer Content” means pages, settings, prompts, and conversation data the Customer submits or that Visitors generate

3. Accounts

Paid plans and the 14-day trial require sign-in with a Google account. You must provide accurate information and keep credentials secure. Activity on the account is treated as yours.

4. The Service

We provide an embeddable chat widget, knowledge-base building, conversation views, plan-based message limits, and other features described on our site. Features may change without notice.

AI replies are generated automatically and are for reference only. We do not warrant accuracy, completeness, lawfulness, or fitness for a particular purpose. Review outputs before relying on them for important decisions.

5. Fees, trial, and payment

Prices, features, and AI Message caps are as shown on the pricing page. Whether prices include tax will be stated there. New workspaces start with a 14-day trial; no credit card is required to begin.

Payment method and timing are those we designate. If payment is late, we may suspend or terminate the Service. Except where law requires otherwise, fees already paid are non-refundable.

6. Customer obligations

You agree to:

• Comply with law and these Terms
• Give Visitors any notice and obtain any consent required for chat logging and our processing, including under the APPI and other applicable privacy laws
• Ensure Customer Content does not infringe others’ rights
• Remain responsible for Visitor conversations and how you act on them

7. Prohibited use

You must not:

• Use the Service unlawfully or contrary to public order
• Infringe intellectual property, privacy, or reputation
• Decompile the Service, attempt unauthorized access, overload it, or bypass security
• Send spam, commit fraud, distribute malware, or assist such acts
• Impersonate us or any third party
• Resell the Service except with our written permission

8. Intellectual property

The Service, software, design, and our documentation remain ours or our licensors’. You receive only a non-exclusive right to use the Service under these Terms.

Customer Content remains yours (or your licensors’). You grant us a license to copy, store, process, and display it as needed to provide the Service.

9. Privacy

Our handling of personal information is described in the Privacy Policy. You are the personal information handling business operator for Visitor data under the APPI, unless law provides otherwise.

10. Disclaimer

The Service is provided “as is.” We do not warrant uninterrupted or error-free operation, any particular business result, or that AI replies will always be appropriate.

11. Limitation of liability

If we are liable for damages from breach or tort, our total liability is capped at the fees you paid us for the Service in the 12 months before the event. For free-plan-only use, we are not liable for damages except in cases of our willful misconduct or gross negligence.

We are not liable for indirect loss, lost profits, data loss, or third-party claims, even if foreseeable, except for our willful misconduct or gross negligence.

12. Suspension and termination

You may stop using the account at any time. We may suspend or terminate for breach, non-payment, prolonged inactivity, or unavoidable operational reasons, with prior notice where practicable (or notice after the fact in an emergency). After termination, data may be deleted except where law requires retention.

13. Specified Commercial Transactions Act (Japan)

To the extent the Act on Specified Commercial Transactions applies to distance sales:

• Seller: 大池イノベーション株式会社 (address: 〒810-0022 福岡県福岡市中央区薬院４丁目１８ー２６ー４０５)
• Contact: info@oike.io / https://websitechat.ai
• Price: as listed on the pricing page
• Delivery: immediately available online after sign-up
• Payment: by the method we designate; paid plans billed at the start of each cycle
• Returns / cancellation: digital services are not returnable after provision starts, except where cooling-off or other law applies. Cancel via account settings or the contact above
• Environment: a current mainstream web browser; ask support for details

14. Governing law and venue

These Terms are governed by the laws of Japan. The Fukuoka District Court has exclusive first-instance jurisdiction over disputes relating to the Service.

15. Severability and changes

If any part of these Terms is invalid, the rest remains in effect. We may amend these Terms. Material changes will be posted on this site. Continued use after a change constitutes acceptance.