Give a buyer enough to decide the inquiry is worth sending
Manufacturing sites are full of tables: materials, sizes, processes, certifications, industries served. A buyer still cannot tell, quickly, whether you will touch their part. They ask about a small lot, a material, OEM or ODM, whether a drawing can be quoted, and whether you ship abroad.
WebsiteChat can read the public site and, on eligible plans, text-selectable PDFs and spec sheets you add. It does not calculate a tolerance, a material property, or a price that is not in those sources.
Spec sheets exist. Buyers still cannot tell if you can make the part
The commercial question is “should I send a drawing?” The website already contains most of the filter, split across catalogs and PDFs.
Capability is a table, and the buyer has one material
They will not scan a matrix to see if that alloy or resin is listed. They will ask, or they will leave.
Minimum order quantities are easy to soften
“Small lots considered” is not “one piece is fine.” The reply has to keep the threshold you published.
OEM, ODM, and “we also do our own products” get mixed
A buyer with a drawing needs the OEM note. A buyer who wants your branded part needs the catalog. Those are different next steps.
Certifications and export notes sit in PDFs sales already emails
If the PDF is the real source, the site chat never sees it until you add the file. An image scan of a stamped certificate is a weak source.
What a buyer asks before sending a drawing
These are filter questions. A yes only counts when the site or the PDF says yes.
- Can you take a small lot?
- Can you machine this material?
- Do you do OEM production?
- Can I send a drawing for a quote?
- Can you ship overseas?
- What sizes can you handle?
- Which certifications do you hold?
- Which industries do you already supply?
Use the site, the PDF, and the FAQ to show whether an inquiry is worth it
The goal is a better inquiry: the buyer knows you might be in range, and your team is not re-answering the catalog.
Crawl capability, industry, and company pages
Processes, materials, sizes, OEM notes, markets, and the inquiry path. A machine photo without a spec does little.
Add the spec PDFs you already send
On eligible plans, text-selectable catalogs and data sheets become sources. Do not add a private quote or a customer drawing.
Answer “can you?” only from those sources
If the material is in the table, say that and point to the quote form. If it is absent, say it is not listed and a person should confirm.
End at the technical inquiry
Quote requests, drawing uploads, and consultation forms you already publish are the next step. The chat does not generate the quote.
Tolerances, material performance, and prices are not generated
A filter is not an engineering sign-off.
- Do not invent a tolerance, a finish, or a property that is not in the spec you connected
- Do not price a part from a description in the chat
- Do not promise a lead time that skips the conditions on the page
- Do not claim a certification or an export approval that the documents do not state
The filter before a quote request
Each scene should end with “send the drawing” or “this is not on our list,” not with a manufactured number.
A buyer with one alloy and a low quantity
The materials table and the MOQ note are both used. If the quantity is below the published minimum, the reply says so.
An OEM inquiry versus a catalog part
The OEM page explains whether drawings are accepted. The catalog page is for standard parts. The chat should not merge them into one promise.
A certification check before a vendor form
The reply names certificates that appear on the site or the PDF, and does not add ones that expired or were never listed.
An overseas buyer checking shipment
If an export or overseas delivery page exists, that is the source. A domestic-only note must not be talked past.
Crawl the factory site and add the spec PDFs you already send
Buyers ask the PDF. If it is not connected, the chat only knows the brochure.
- 01
Create the manufacturing site
Use the name on the catalog and the quote form.
- 02
Crawl capability and market pages
Materials, sizes, processes, industries, and the inquiry URL.
- 03
Upload text-selectable spec sheets
Catalogs and public data sheets. Leave customer drawings and old quotes out.
- 04
Greet people who are about to inquire
Invite questions on materials, lots, OEM, and whether a drawing can be sent.
- 05
Install it on capability and contact pages
That is where “can you make this?” starts.
- 06
Test a material you do not list
The reply should refuse to expand the table.
A small-lot question that ends at the inquiry form
The sample uses a published minimum and does not price the part.
Can you machine aluminum in a lot of 20, and what would it cost?
The materials page lists aluminum. The ordering page says lots under 50 are reviewed case by case, not automatically accepted. There is no public price. Send the drawing through the quote form and the team will confirm.
Request a quote
Factory sites need the PDF, not another brochure
A drawing inquiry is lead generation. The chat qualifies the fit. The engineer quotes.
Overseas buyers asking in another language still need the same tables. See multilingual support.
MOQ, process, and certification notes that you already wrote are FAQ answers trapped in PDFs.
The crawl-and-document model is the website chatbot overview.
How a PDF becomes a source is in how to train the bot on your content.